Job at UConn Library – User Support Coordinator, come work with our amazing team!

The UConn Library is hiring for a User Support Coordinator! More information is below. I am super looking forward to working with the person hired into this role as part of our kind, curious, DEI engaged and supporting, and fun community.


The UConn Library seeks an individual with excellent technical and public service skills to serve as User Support Coordinator (Library Assistant 2). Reporting to the Associate University Librarian for Collections & Discovery, the User Support Coordinator is responsible for providing daily operational technology support services for the UConn Library. The successful candidate will demonstrate strong prioritization skills, the ability to meet deadlines, and model excellent customer service, communication, and interpersonal skills.

As an active member of the Library and guided by our Strategic Framework of Connect, Empower, and Engage the successful candidate will make positive contributions to a culture of inclusion and respect in all interactions within the Library and across the University and will exemplify the principles of diversity, equity, inclusion, accessibility, and justice and the UConn Library values of kindness and trust, curiosity and inquiry, equity and inclusion, and having fun.

This is a full-time, onsite position based on the UConn Storrs campus. The University offers a competitive salary, outstanding benefits, including employee and dependent tuition waivers at UConn and a highly desirable work environment. Salary is dependent upon education and experience. This position is covered by the University of Connecticut Professional Employee’s Association, please see Career Paths for information on position classifications and salary bands.

Please apply online at https://hr.uconn.edu/jobs/, Staff Positions, Search #497602, to upload a resume, cover letter, and contact information for three (3) professional references. Candidates must address in their cover letter and/or resume how their candidacy meets the position responsibilities, minimum qualifications, and preferred qualifications (if applicable). Incomplete applications will not be considered. Nominations and inquiries should be sent in confidence to ellen.silbermann@uconn.edu.