About the Community Engagement Engine (CEE)

By:
On:
In: Research & Projects

This information will soon be posted to the main CEE page, https://www.engaged.library.ufl.edu/, and I need it now for reference as we continue to deploy the CEE Kiosks to the different libraries, so posting here for my own reference. More information from a prior posting, and other resources. 

Get Engaged at Your Library! The Community Engagement Engine (CEE)

Libraries create exhibits and host speakers to engage communities by sharing, interpreting, and promoting materials.
Previously, patrons who visited an exhibit or attended a presentation could experience the presentation and see rare and thought-provoking materials. However, they likely did not have an opportunity to ask questions, share comments, request more information, or be further engaged.
The Community Engagement Engine (CEE) was developed for iPads (handheld and kiosks) in exhibit and presentation spaces. Now, visitors:

  • submit questions and comments to speakers, librarians, and curators in an unmediated and unfiltered process
  • receive, by automated, graphic-based mail, additional relevant materials, such as speaker slides, digitized primary source documents, or readings and multimedia files, which are selected by the librarian to increase and enhance the learning impact
  • register to receive updates about the subject area of interest; for example announcements of new acquisitions, or future events

Importantly, CEE allows libraries to aggregate and organize patron contact information collected as a result of these exchanges to develop specific communities of interest AND enables targeted outreach, development, and assessment by tracking attendance metrics and audience demographics.

Traditional Information Exchanges for Exhibits

Community Engagement Engine
ala_cee_2016 ala_cee_2016_3

Example Surveys

Instead of using a guest book or sign-in sheet, the CEE allows for immediate feedback with patrons. Try it out by completing one of these example surveys to see the CEE in action, and to get an example response email:

Screenshots of example surveys:

CEE exampleCEE exampleCEE exampleCEE exampleCEE example
CEE example
CEE exampleCEE example

Example Response Emails

iPad Kiosks

CEE in Use
The CEE works as an online, web accessible system, and as set up for kiosks. At the University of Florida, in 2016, kiosks are being set up in multiple locations:

  • Architecture and Fine Arts Library, first floor
  • Education Library, first floor
  • Smathers Library (East), third floor, Latin American and Caribbean Collections
  • Smathers Library (East), second floor, Judaica Suite
  • Smathers Library (East), second floor, Special & Area Studies Collections Grand Reading Room
  • Smathers Library (East), second floor, Smathers Gallery
  • Smathers Library (East), first floor, Room 100
  • Smathers Library (East), first floor, entrance lobby
  • Smathers Library (East), first floor, Map Library (change from Library West, third floor)
  • Library West, second floor
  • Marston Science Library, first floor, Collaborations Commons
  • Marston Science Library, second floor
  • Health Science Center Libraries, first floor

Contact the Project Team

Credits

The CEE was made possible by a Tech Fee grant from the University of Florida, with additional contributions from UFIT and the UF Smathers Libraries.
For more information on the project, see:

Administrator Login

The backend administrative system allows for the management and use of the system allows for the creation of new events/exhibits, updating of these, and downloading of the CSV files of patron contact information and comments.
CEE Administration
To create a new event, Administrative Users enter:

  • Title
  • Device Handler (if an iPad is being signed out; the CEE is set up as an iPad kiosk or for handing around with a card swipe using the GatorOne cards)
  • Event Contacts (Core Curator or multiple Curators)
  • Start and End Dates
  • Use Case (defines if the questions are just sign-on, with comments, and more, including the new survey functionality which is in development for phase 2)
  • Files (rotating images in the background)
  • Count (number of people who have used it)
  • Other optional fields:
    • Description
    • Tags

Administrators utilize the download tabs to download a CSV of all of the exhibits/events in the system (or all when already filtered, as they are now with my search for my name), and a tab to download all of the responses/comments for one or more exhibits.
Link to the administrative login: https://www.engaged.library.ufl.edu/admin.fcgi/dashboard